Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
Delight your customers with Inbenta’s AI CX platform. Deliver seamless, personalized support across all your channels for more efficient workflows and greater customer satisfaction and loyalty.
Empower your users with instant answers and seamless support, driving efficiency and enhancing customer satisfaction.
Handle high volumes of inquiries seamlessly, reducing wait times and improving satisfaction across channels while reducing costs.
Chat: Understand and resolve queries in natural language conversations.
Search: Offer exceptionally precise search results, guiding customers effortlessly to their goals.
Learn: Engage your customers and prospects with interactive demos that showcase your new features, fostering a deeper connection and enthusiasm for your offerings.
Provide tailored, human-like conversations that adapt to individual preferences and behaviors.
Chat: Accurate and human-like conversations
Assist: Seamless escalation to live chat for complex queries with an AI-powered, omnichannel ticketing system
Ensure seamless, consistent interactions across all customer touchpoints. By integrating communication channels, businesses provide personalized, unified experiences that build trust and loyalty.
Deploy your support system effortlessly, with no training required. With our patented Neuro-Symbolic AI and Lexicon technology, Inbenta's platform delivers industry-leading +95% accuracy and is trusted by over 1,000 companies worldwide and ranked by industry analysts like Gartner and Forrester.
Inbenta's Composite AI, integrating GenAI with our patented Conversational AI technology, revolutionizes customer support by effortlessly generating content to fill gaps in the knowledge base, ensuring queries are always met with relevance and precision. Businesses hold the reins to deploy GenAI as needed, maintaining full control over its application for a trustworthy, tailored customer experience.
Our AI speaks and understands +35 languages without the need for machine translation and +100 languages with our GenAI integration, ensuring global reach without the complexity.
Our solutions blend seamlessly with your current systems and platforms from our AppHub, creating a cohesive customer service journey across every touchpoint.
Megan McCluskey
Inbenta’s Conversational AI platform is deployed by companies across industries around the globe to intelligently automate customer service, marketing and sales, and internal operations.
