Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
Elevate citizen satisfaction, streamline operations, and accelerate digital transformation in the public sector with Inbenta’s AI-powered platform.
Provide instant, accurate assistance to citizens around the clock, reducing wait times and improving service accessibility while freeing up staff for complex issues.
Automate routine tasks and processes to significantly reduce operational latency, improve efficiency, and allow staff to focus on high-value activities.
Create a centralized, easily accessible source for policies, regulations, and service information. Ensure consistency and accuracy in providing information to both employees and citizens.
Accelerate the adoption of digital services with AI-guided tools and support systems. Create tailored public service announcements and campaigns using data-driven insights.
Streamline responses, reduce escalations, and improve customer satisfaction with Inbenta’s AI-powered platform — designed to tackle common public sector support challenges with efficiency and ease.
Automated conversations
with human-like touch and superhuman accuracy.
A predictive, intent-based search experience that drives self-service and customer satisfaction.
An AI-enabled knowledge base that saves you time and serves your customers the information they need.
Product videos and click-through tutorials that guide your customers to answer
questions autonomously.
Equips human agents with
the power of multi-touch digital workflows, real-time escalation, voice and video.
Inbenta’s Conversational AI platform is deployed by public sector leaders around the globe to intelligently automate customer service, marketing and sales, and internal operations.
