DALLAS, TX – July 29, 2024 – Inbenta, a customer experience platform powered by AI, has been named a Finalist for Best Customer Engagement Programme at the 2024 PAY360 Awards.

Now in its 18th year, the PAY360 Awards is the most prestigious event of the year for the UK payments industry, attended by nearly 1,000 senior executives from across the payments value chain.  

The award for Best Customer Engagement Programme recognizes companies, technology platforms and solutions that have delivered great customer experiences and journeys. 

Inbenta is a Finalist for its work with Nationwide Building Society in the UK, developing a digital learning platform that helped Nationwide more than double digital adoption among mobile customers.

The awards ceremony will be held October 2, 2024, at the JW Marriott Grosvenor House in London, UK.

About Inbenta

Inbenta’s AI-powered product suite — Chatbot, Knowledge, Search, Benti and Digital Instructor — helps automate interactions, improve customer experience and deliver proven ROI. Inbenta is headquartered in Dallas, TX, with regional offices in the U.S., UK, Canada, Europe, Brazil and Japan. More than 1,000 global brands across industries, uses cases and markets use the Inbenta platform.