UTILITIES

Improve your customer experience by reducing wait times and agent escalation

Automate customer support with self-service tools that can respond to customer questions and process account requests without the need for human intervention.

Reduce call volume and the burden on support agents

Deflect commonly asked questions and provide customer support automatically with Inbenta Chat, an AI-powered chatbot.

Answer customer FAQs fast

Use Inbenta Search and Knowledge to let customers find relevant information and service recommendations with ease.

Improve customer experience with 24/7 support

Engage customers and provide support automatically, day or night, with autonomous Conversational AI.

Reduce call times and improve the customer experience

Help customers self-serve using interactive product demos for commonly asked product and user questions.

Nationwide Building Society

OPPLUS

Neoenergia

Inbenta Launches Rebranded AI Platform

Inbenta names seasoned SaaS executive Jeff Cate as CFO to help guide aggressive expansion plans in North America

Inbenta Wins for Best Customer Engagement Programme at PAY360 Awards

What is a Lexicon and why is it important in AI?

Unlocking the power of fine-tuning in Large Language Models

AI isn’t scary when you know these 3 important truths

Mastering Customer Service Spikes with AI

Building Policyholder Loyalty with AI

3 Steps to Improving Search Results on Your Website

Improve your customer experience by reducing wait times and agent escalation

Reduce call volume and the burden on support agents

Answer customer FAQs fast

Improve customer experience with 24/7 support

Reduce call times and improve the customer experience