Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
Change the way you connect with customers, boost operational efficiency, and empower your workforce with Inbenta’s cutting-edge AI platform tailored for the telecommunications industry.
Provide instant, accurate responses to customer inquiries around the clock, reducing wait times and improving satisfaction while decreasing support costs.
Enable customers to find information and resolve issues independently, reducing call volume and enhancing their overall experience with your telecom services.
Streamline internal processes and reduce costs by automating routine tasks, allowing your team to focus on strategic initiatives and personalized customer care.
Accelerate adoption of your digital services by offering intuitive, interactive guides that showcase features and simplify complex processes for customers and employees.
Streamline responses, reduce escalations, and improve customer satisfaction with Inbenta’s AI-powered platform — designed to tackle common telecom support challenges with efficiency and ease.
Automated conversations
with human-like touch and superhuman accuracy.
A predictive, intent-based search experience that drives self-service and customer satisfaction.
An AI-enabled knowledge base that saves you time and serves your customers the information they need.
Product videos and click-through tutorials that guide your customers to answer
questions autonomously.
Equips human agents with
the power of multi-touch digital workflows, real-time escalation, voice and video.
Inbenta’s Conversational AI platform is deployed by telecom leaders around the globe to intelligently automate customer service, marketing and sales, and internal operations.