Streamline IT tickets and support with automation

IT resources and support staff are limited. IT issues are not. Inbenta helps IT teams by providing a helpdesk chatbot to automate support requests and tasks, as well as a knowledge management tool that empowers employees to help themselves.

Reduce the time spent on repetitive support tasks and commonly asked questions

Improve helpdesk services at scale

Encourage self-service resolutions

Reduce workload and support-ticket delays

Improve employee experience

Improve employee experience using Conversational AI to support IT efforts

Automate IT support through chat

Resolve IT issues faster with automation

Encourage self-service for non-critical IT tasks

Articles

What is a Lexicon and why is it important in AI?

Articles

Unlocking the power of fine-tuning in Large Language Models

Articles

Nationwide Building Society

OPPLUS

Neoenergia

Inbenta Launches Rebranded AI Platform

Inbenta names seasoned SaaS executive Jeff Cate as CFO to help guide aggressive expansion plans in North America

Inbenta Wins for Best Customer Engagement Programme at PAY360 Awards

What is a Lexicon and why is it important in AI?

Unlocking the power of fine-tuning in Large Language Models

AI isn’t scary when you know these 3 important truths

Mastering Customer Service Spikes with AI

Building Policyholder Loyalty with AI

3 Steps to Improving Search Results on Your Website

Streamline IT tickets and support with automation

Improve employee experience using Conversational AI to support IT efforts

Automate IT support through chat

Resolve IT issues faster with automation

Encourage self-service for non-critical IT tasks

What is a Lexicon and why is it important in AI?

Unlocking the power of fine-tuning in Large Language Models

AI isn’t scary when you know these 3 important truths