Chat

Assist

Learn

Search

Knowledge

Inbenta Technology

Customer Service

Employee Services

Marketing & Sales

Digital Transformation

 

Banking

E-Commerce

Insurance

Travel

Technology

Utilities

Government

Healthcare

Telecommunications

Customer Stories

Partners

Newsroom

Articles

White Papers

Schedule a demo
Search
Close this search box.
Search
Close this search box.
Schedule a demo
IT Helpdesk

Streamline IT tickets and support with automation

IT resources and support staff are limited. IT issues are not. Inbenta helps IT teams by providing a helpdesk chatbot to automate support requests and tasks, as well as a knowledge management tool that empowers employees to help themselves.
women in yellow on phone

Reduce the time spent on repetitive support tasks and commonly asked questions

Improve helpdesk services at scale

Encourage self-service resolutions

Reduce workload and support-ticket delays

Improve employee experience

Improve employee experience using Conversational AI to support IT efforts

man in pink on computer

Automate IT support through chat

  • Deflect requests, solve common issues, and reduce IT ticket volume with a helpdesk chatbot
  • Automatically respond to IT issues, including password resets and routine tasks, 24/7 using Conversational AI

Resolve IT issues faster with automation

  • For more complex issues, leverage a live-chat and AI-enabled ticketing system to automate tasks
  • Escalate tickets from your chatbot or create tickets in your IT management tool to speed up the closure of IT issues
man in purple with headphones
women in blue on phone

Encourage self-service for non-critical IT tasks

  • Provide easy access to existing IT materials with a fast and simple knowledge management system
  • Enable employees to find IT materials and achieve resolutions on their own
schedule a demo
SELECT YOUR LANGUAGE
SELECT YOUR LANGUAGE