telecommunications

Improve your customer experience by reducing wait times and agent escalation

Automate customer support with self-service tools that can respond to customer questions and process account requests without the need for human intervention.

Reduce call volume and the burden on support agents

Deflect commonly asked questions and provide customer support automatically with Inbenta Chat, an AI-powered chatbot.

Use search to answer customer questions and make recommendations

Use Inbenta Search and Knowledge to let customers find relevant information and recommended services with ease.

Improve customer experience with 24/7 support

Engage customers and provide support automatically, day or night, with autonomous Conversational AI.

Show your telecom customers how to use your latest digital products

Easy step-by-step digital product demos guide customers and employees through both simple and complex online tools.

Improve your customer experience by reducing wait times and agent escalation

Reduce call volume and the burden on support agents​

Use search to answer customer questions and make recommendations

Improve customer experience with 24/7 support

Show your telecom customers how to use your latest digital products

Reduce call volume and the burden on support agents