Equips human agents with the power of multi-touch digital workflows, real-time escalation, voice, video and more.
Inbenta Tech
Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
What Is Predictive Search? Reasons & Tips to Implement It
Online search was a revolution from its very first beginnings. However, in the last few years, we’ve seen search evolved in ways we’d never seen before. From new UX approaches to cutting-edge AI technologies, new elements have emerged to bring search results to quality levels we had never seen before.