Equips human agents with the power of multi-touch digital workflows, real-time escalation, voice, video and more.
Inbenta Tech
Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
A unified user experience integrates multiple communication channels for seamless customer interactions. Benefits include improved satisfaction, increased efficiency, and better data insights. Implementation involves technology integration, team training, and personalization.