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Explore Inbenta’s latest articles.

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Everything You Need to Know About the EU Regulation on Artificial Intelligence

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Defining Generative AI: What it is and how to use it safely

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We’ve analyzed 4 million chatbot conversations. Here’s what we found out.

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10 Key Metrics to Evaluate your AI Chatbot Performance

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Does Your Chatbot Know the Difference Between a Noun and a Verb?

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ChatGPT Will Revolutionize Conversational AI, Just Not the Way You Think

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8 Must-Have Chatbot Features to Improve Customer Experience

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Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots

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Boost Enrollments and Enhance the Learning Experience with AI and an Education Chatbot

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6 Effective Ways to Reduce High Call Volume in Your Call Center

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How to Create the Perfect On-Site Search Experience

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How your business can benefit from proactive customer support

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Chatbots in Utilities: a Step Forward Towards CX Automation and Transactionality

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Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots

Articles

Chatbot Best Practices 2022: 11 Tips & Tricks you Can Benefit from Today

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Great Conversational Marketing Examples to Boost Revenue in 2022

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5 Insurance Chatbot Use Cases Along the Customer Journey

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Chatbots in Banking: The New Must-Have in Customer Care

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Why Voice Chatbots Are Set to Disrupt Customer Service

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Boost Confidence and Customer Service With AI-Driven FAQ Software

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8 Airline Chatbot Use Cases You’ll Want to Implement

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What Is Predictive Search? Reasons & Tips to Implement It

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Chatbot Intents: How to Build the Perfect Customer Experience From FAQs

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Chatbot UX: 5 Ways to Keep Customers Engaged

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Nationwide Building Society

OPPLUS

Neoenergia

Inbenta Launches Rebranded AI Platform

Inbenta names seasoned SaaS executive Jeff Cate as CFO to help guide aggressive expansion plans in North America

Inbenta Wins for Best Customer Engagement Programme at PAY360 Awards

What is a Lexicon and why is it important in AI?

Unlocking the power of fine-tuning in Large Language Models

AI isn’t scary when you know these 3 important truths

Mastering Customer Service Spikes with AI

Building Policyholder Loyalty with AI

3 Steps to Improving Search Results on Your Website

Articles

Explore Inbenta’s latest articles.

Everything You Need to Know About the EU Regulation on Artificial Intelligence

Defining Generative AI: What it is and how to use it safely

We’ve analyzed 4 million chatbot conversations. Here’s what we found out.

10 Key Metrics to Evaluate your AI Chatbot Performance

Does Your Chatbot Know the Difference Between a Noun and a Verb?

ChatGPT Will Revolutionize Conversational AI, Just Not the Way You Think

8 Must-Have Chatbot Features to Improve Customer Experience

Benefits of Chatbots in Healthcare: 9 Use Cases of Healthcare Chatbots

Boost Enrollments and Enhance the Learning Experience with AI and an Education Chatbot

6 Effective Ways to Reduce High Call Volume in Your Call Center

How to Create the Perfect On-Site Search Experience

How your business can benefit from proactive customer support

Chatbots in Utilities: a Step Forward Towards CX Automation and Transactionality

Chatbots in Telecom: Top 5 Reasons Why Telecom Companies Must Invest in Chatbots

Chatbot Best Practices 2022: 11 Tips & Tricks you Can Benefit from Today

Great Conversational Marketing Examples to Boost Revenue in 2022

5 Insurance Chatbot Use Cases Along the Customer Journey

Chatbots in Banking: The New Must-Have in Customer Care

Why Voice Chatbots Are Set to Disrupt Customer Service

Boost Confidence and Customer Service With AI-Driven FAQ Software

8 Airline Chatbot Use Cases You’ll Want to Implement

What Is Predictive Search? Reasons & Tips to Implement It

Chatbot Intents: How to Build the Perfect Customer Experience From FAQs

Chatbot UX: 5 Ways to Keep Customers Engaged

10 Cool Chatbot Examples to Inspire Your Project