Inbenta Adds Interactive Product Demos

Inbenta finalizes its acquisition of Horizn, a provider of easy to embed interactive product demos.

Rapidly develop, edit and deploy helpful step-by-step tutorials, improving self-service and reducing agent escalation.

Using Horizn’s interactive product demos, in most instances, companies have been able to reduce agent escalations in favor of self-service in 80% of cases.

Easily create and maintain visually engaging content for your help center and other customer service settings to improve customer experience and employee training.

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