Join our webinar: Digital Transformation in Banking. Nov 21, 10am EST.

UTILITIES

Improve your customer experience by reducing wait times and agent escalation

Automate customer support with self-service tools that can respond to customer questions and process account requests without the need for human intervention.
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utilities chat example

Reduce call volume and the burden on support agents

Deflect commonly asked questions and provide customer support automatically with Inbenta Chat, an AI-powered chatbot.
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Answer customer FAQs fast

Use Inbenta Search and Knowledge to let customers find relevant information and service recommendations with ease.
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Improve customer experience with 24/7 support

Engage customers and provide support automatically, day or night, with autonomous Conversational AI.
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Reduce call times and improve the customer experience

Help customers self-serve using interactive product demos for commonly asked product and user questions.
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