Inbenta’s Conversational AI platform has been trained over a decade across industries and use cases using billions of customer interactions and is proven to improve customer experience.
Transform your utility operations with Inbenta’s AI-powered platform. Boost customer satisfaction, streamline processes, and empower your workforce for unparalleled efficiency.
Enhance customer satisfaction and reduce operational costs by automating millions of inquiries. Provide instant, accurate responses to common questions about billing, outages, and energy usage.
Centralize and unify your knowledge base and streamline information access for both customers and employees. Improve response times and ensure consistent, accurate information across all channels.
Boost employee productivity and job satisfaction by providing AI-powered tools that streamline workflows and enhance decision-making capabilities.
Drive digital adoption and improve customer satisfaction by offering personalized, interactive experiences that encourage the use of online tools and services.
Streamline responses, reduce escalations, and improve customer satisfaction with Inbenta’s AI-powered platform — designed to tackle common utility support challenges with efficiency and ease.
Automated conversations
with human-like touch and superhuman accuracy.
A predictive, intent-based search experience that drives self-service and customer satisfaction.
An AI-enabled knowledge base that saves you time and serves your customers the information they need.
Product videos and click-through tutorials that guide your customers to answer
questions autonomously.
Equips human agents with
the power of multi-touch digital workflows, real-time escalation, voice and video.
Inbenta’s Conversational AI platform is deployed by utility leaders around the globe to intelligently automate customer service, marketing and sales, and internal operations.
