New research report: Executive Guide to AI Investments in 2025.

Taco Bell, Pizza Hut, and KFC Embrace AI for Drive-Thru Orders

March 20, 2025

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

Yum! Brands, the parent company of Taco Bell, Pizza Hut, and KFC, is partnering with NVIDIA to integrate AI technology into its restaurant operations. This collaboration aims to enhance customer experience and operational efficiency through voice ordering systems and kitchen automation. The AI rollout will start with drive-thru voice assistants capable of taking orders in English and Spanish. Kitchen display systems will also be upgraded with AI to improve order accuracy and preparation timing. The companies plan to implement these technologies in 500 restaurant locations by the end of 2025, with initial testing already underway at select establishments. This initiative represents a significant investment in modernizing fast food service through advanced technology.

Automate Conversational Experiences with AI

Discover the power of a platform that gives you the control and flexibility to deliver valuable customer experiences at scale.

Subscribe to Our Newsletter

Get updates without the overload — no spam, just relevant news, once per week.

FORM CODE HERE
We’ll keep your email secure and private, and never share it with third parties.

Why Inbenta

With our Composite AI solution, your Virtual Agent continuously learns from each interaction, achieving over 99% accuracy.

Based on 20+ peer reviews
Service & Support
SELECT YOUR LANGUAGE
SELECT YOUR LANGUAGE