Recent OpenAI outages, with ChatGPT not working, have exposed the risks of relying on a single AI service, causing disruptions for many businesses. With 2025 projected to be a landmark year for AI integration, it’s crucial to partner with a reliable, scalable AI platform. Inbenta offers a robust alternative with its globally dispersed infrastructure, tech-agnostic platform, and Composite AI solutions.
If your business relies on an OpenAI API, it’s been a tough week.
The recent OpenAI outages have caused panic and disruption. And they’ve underscored how vulnerable businesses can be when they rely on a single AI tool.
“While OpenAI is a significant player in the AI field, businesses need to have a contingency plan to ensure their AI services are continuously available,” says Merlin Bise, Inbenta CTO.
With 2025 projected as the biggest year ever for businesses integrating AI into their operations, partnering with platforms that are reliable, scalable, and offer comprehensive global support is essential.
The recent outage highlights the risks of relying on a single solution. It’s a stark reminder for business leaders: Your AI has to be resilient.
What makes Inbenta different
While many businesses suffered disruptions, for customers using the Inbenta platform, it was business as usual.
“We’ve invested in building our own infrastructure globally, which allows us to offer more reliable and consistent AI solutions,” Bise says.
We've invested in building our own infrastructure globally, which allows us to offer more reliable and consistent AI solutions.
Inbenta’s approach to AI implementation sets it apart in several key ways:
- Robust infrastructure: Unlike companies that rely solely on OpenAI’s APIs, Inbenta has built its own infrastructure to deploy its AI solutions. This makes its LLM integrations globally dispersed, not dependent on a single provider. The infrastructure is designed to handle high volumes of data and transactions and remain a stable foundation for AI operations.
- Tech agnostic: Inbenta’s platform isn’t reliant on a single LLM, data system or cloud infrastructure. By supporting multiple AI models and data systems, Inbenta lets businesses choose the best tools for their specific needs. And businesses can adapt to changing technologies without being locked into a single ecosystem.
- Composite AI: By combining various AI technologies, including its proprietary Conversational AI, Inbenta’s solutions are comprehensive and customizable, integrating different AI capabilities, such as Natural Language Processing, Machine Learning, and more. It also means Inbenta’s AI will keep working even if a particular AI provider is disrupted.
- Enterprise-grade: Inbenta’s AI solutions are production-ready and designed to meet the rigorous demands of enterprise environments. They can handle large-scale operations, so businesses can rely on them for critical functions.
- Reliable, long-term partnership: Founded in 2005, Inbenta is a trusted long-term partner. More than 1,000 companies worldwide rely on Inbenta solutions every day. Inbenta’s approach, combining a proprietary infrastructure, a flexible technology stack, and a focus on enterprise needs, means companies can implement AI solutions confidently and securely.
As we’ve seen this week, businesses need comprehensive, reliable AI solutions that can withstand unexpected disruptions. By choosing a partner that prioritizes reliability and adaptability, businesses can future-proof their AI strategies and continue to thrive, even when others are stuck in place.
