Gartner® Hype Cycle™ for Digital Commerce

Inbenta named a Gartner® Hype Cycle™ Sample Vendor

Inbenta is named a Sample Vendor in the 2024 Gartner® Hype Cycle™ for Digital Commerce. This report analyzes the maturity and business impact of various technologies shaping the digital commerce landscape. It assesses technologies across several phases and provides a framework for investment decisions. We feel the analysis emphasizes the increasing importance of AI in driving efficiency and conversion within digital commerce.

Delivery of positive CX as a part of digital transformation is a key differentiator for any organization.

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Gartner, Hype Cycle for Digital Commerce, 2024, 8 July 2024, Sandy Shen.
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Why choose Inbenta?

Inbenta’s powerful AI technology stands out because of its patented multi-lexicon technology, unparalleled accuracy, and fast deployments using integrations with popular support tools like Salesforce and Zendesk straight out-of-the-box, delivering more value faster.

We specialize in helping organizations like yours harness AI technology, while eliminating the uncertainty and the complexity that typically comes with it.